Refund policy

This page explains our refund policy, and how you can secure a refund quickly.

If you have made a donation in error or if you change your mind about wishing to donate to World Cancer Research Fund UK we will honour your wish and refund your donation, provided that you contact us within 14 days of the donation being made. Your refund will be credited to the card from which it was taken.

To request a refund, please call us during working hours Freephone on 0800 970 1461 or email us at wcrf@wcrf.org. Please include your name and address and the donation amount that you would like refunded.

If you become aware that your card has been used fraudulently, please contact your card provider.